General Information
These terms govern the use of the Luminarte website and services, including browsing, purchasing, and interacting with our content. Luminarte reserves the right to update or modify these terms at any time without prior notice.
Products and Orders
All products are subject to availability. We strive to present accurate product details, including dimensions, materials, and finishes; however, slight variations may occur. Orders are confirmed upon successful payment. Luminarte reserves the right to cancel or refuse orders in case of errors, stock issues, or suspected fraud.
Pricing and Payment
All prices are listed in INR and include applicable taxes unless stated otherwise. Payment must be completed at checkout. Any additional charges, such as duties for future international orders, will be the responsibility of the customer.
Shipping and Delivery
Delivery timelines may vary based on location. Orders are typically delivered within the estimated timeframe, but delays may occur due to unforeseen circumstances. Tracking details will be shared once the order is dispatched. For more information, please refer to our Shipping Policy.
Returns and Refunds
All sales are final. Luminarte does not offer returns or exchanges for change of mind.
Returns are only accepted if the product is received in a damaged or defective condition, reported within 48 hours of delivery. Approved cases will be eligible for replacement or refund as per our Return & Refund Policy.
Intellectual Property
All content on this website—including product designs, images, text, and graphics—is the property of Luminarte and is protected by applicable intellectual property laws. Unauthorized use or reproduction is strictly prohibited.
Governing Law
These terms are governed by the laws of India. Any disputes arising shall be subject to the jurisdiction of the appropriate courts in India.